05 July 2017
Novo Nordisk A/S has detected that the insulin cartridge holder used in a small number of NovoPen Echo® and NovoPen® 5 batches may crack or break if exposed to certain chemicals, for example certain cleaning agents. NovoPen Echo® and/or NovoPen® 5 devices are used by people with diabetes to inject their insulin.
Novo Nordisk urges people with diabetes using a NovoPen Echo® and/or NovoPen® 5 from one of the affected LOT/batch numbers to replace the cartridge holder.
A picture of the cartridge holder is shown in Figure 1.
Read the Safety letter in detail to determine your risk if you are in possession of an affected pen – Patient Association Information Letter_final